First time I used it, I was amazed by this drive. I was upgrading my Hard drive to an internal SSD and the computer felt so much faster and responsive, my laptop startup times decreased from almost 2 min to less then 30 seconds. However, after only 1 month, it become too slow and I had less then 50 hours of use, low writing data and less then 300gb of used storage (out of 500gb). I ended up erasing the disk and install windows 10 again and do the garbage collection thing. Yet, it is still too slow. It got so slow that the startup times are now close to 5 min, has a very high latency and is constantly at 100% disk usage.
I am now going back and reinstall the old HD drive. A 2015 HD drive with very high use is faster and more responsive than a much newer SSD internal drive with only 1 month of use. This is a joke.
The reality is that the BX500 is an internal drive and is not made to be one..so it does not know how to manage is own disk and ends up getting slow, very soon.
Crucial really did a mistake on this drive and I lost all my confidence in Crucial.
Merchant Response
Hello ,
Greetings from Crucial Support!
Thank you for sharing your experience with the BX500 SSD on uk.Crucial.com. We’re sorry to hear about the performance issues you’ve encountered and appreciate the opportunity to assist you in resolving them.
From your description, the high disk usage and latency might stem from a combination of factors, such as background processes, outdated firmware, or system configurations. To help improve the performance of your SSD, we recommend the following troubleshooting steps:
1. Update the SSD Firmware:
Ensure that your BX500 SSD is running the latest firmware. You can download the Crucial Storage Executive tool from our website to check for updates and install them.
Crucial Storage Executive: https://uk.crucial.com/support/storage-executive
2. Check for Background Processes:
High disk usage can be caused by excessive background processes. Open Task Manager (Ctrl + Shift + Esc) and identify any applications or services using significant disk resources.
Consider disabling unnecessary startup applications and background processes to free up system resources.
3. Check for Drive Health and SMART Data:
Use the Crucial Storage Executive tool to review the drive's SMART attributes. Look for indicators such as reallocated sectors or unexpected power loss that could affect performance.
4. Perform a Secure Erase and Reinstallation:
If the SSD is still slow, we recommend securely erasing the drive using the Crucial Storage Executive tool and reinstalling Windows 10. Be sure to back up any important data before proceeding.
5. Optimize Power Settings:
Set your system to High Performance mode in Windows Power Options. This can reduce latency and improve responsiveness.
Optimizing your SATA SSD: https://uk.crucial.com/support/articles-faq-ssd/optimizing-your-ssd
6. Consider Active Garbage Collection:
Allow the drive to perform garbage collection by leaving the system idle in the BIOS for a few hours. This process helps clean up unused data and improve performance.
Active Garbage Collection: https://uk.crucial.com/support/articles-faq-ssd/ssd-used-to-be-faster-but-has-slowed-down
If the issue persists after these steps, please contact our support team directly via our email address crucialeusupport@micron.com with the following information for further assistance:
A screenshot of the SMART data from the Crucial Storage Executive tool.
Details about your system configuration (make, model, operating system).
We apologize for the inconvenience and assure you we’re committed to resolving this for you.
Meanwhile, if you have any further query, please feel free to reach out to us.
You can also visit our contact page: https://uk.crucial.com/support/contact to know about other ways to reach out to us.
Best regards,
Crucial Support Team
Cons
Durability
Slow
Unusable
Best for
Not for internal SSD
5
I would recommend this SSD
Submitted 2 months ago
By Nigel
From Scotland
Verified Buyer
Replaced my conventional hard drive with this SSD. It has transformed my computer from being slow and getting unuseable to super fast.
4
So far, so good.
Submitted 3 months ago
By x
From y
Verified Buyer
No issues within the 1st week of use.
5
Kaufe dieses Produkt wieder
Submitted 3 months ago
By Konrad
From Kruchten
Verified Buyer
Alles in bester Ordnung
Was this a gift?
No
5
I have bought this product a number of times
Submitted 3 months ago
By Gw
From FL
Verified Buyer
Home computers (3+ and laptops (3).
Was this a gift?
No
3
Ok as storage but not good enough as a system drive.
Submitted 3 months ago
By Daz
From Lancashire, UK
Verified Buyer
I used it as a system drive for a while, suddenly became slow - and not just a bit slow; unusably slow, twenty minutes to boot up, broken slow. Had to return for replacement.
Pros
Cheap
Cons
Problematic
Was this a gift?
No
Describe Yourself
Music and video producer, 40+ years IT exp.
5
Crucial BX500 1TB
Submitted 3 months ago
By Ordi64
From FRANCE
Verified Buyer
Product conform description.
Fast delivery
safe packaging
Perfect order follow-up
Nothing more to add.
Was this a gift?
No
5
my macbook pro mid 2012 now is SUPERFAST!
Submitted 3 months ago
By otrebor
From Rome (italy)
Verified Buyer
I have no words!!! this SSD really change my "old" mac book pro (mid 2012).....now is super fast, all the applications work perfectly! I am very satisfied for this purchase that really change the "life" on my mac!!!!!
Was this a gift?
No
5
The Product is as advertised it's a great-budget SSD
Submitted 4 months ago
By Andrei
From Germany
Verified Buyer
Great SSD with Great Performance with Great Price
Was this a gift?
No
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